Cancellation Policy

• You are entitled to cancel your order once placed without giving any reason for doing so.
• In order to exercise your right of cancellation, you must inform us of your decision by sending us an email or message us on whatsapp (care@thooviarts.com/+91 8925688838)
• We will initiate a refund for your payment upon your confirmation & kindly note, the refund process is an automated process & takes around 5-8 business days depending on the bank & the payment service provider.
• However, kindly note orders once shipped cannot be cancelled.

• After receiving your order, you may request a return; however, please note that managing the return shipping will be your responsibility
• You can send the goods to the following address: No 96-1, Anna Salai, Nagalkeni, Chromepet, Chennai, Tamil Nadu 600044, India

• We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend you to send the shipment via an insured and trackable mail service.
• We will issue a refund via your preferred mode of payment once we receive the product in hand & ensure its in good condition.